Last Updated: 12 March 2025
At IGCSE.net, we are committed to providing high-quality educational resources to help students succeed. Please read our Refund Policy carefully before making a purchase.
We allow refunds in the following cases:
✅ If you unintentionally purchased the same resource multiple times.
✅ If you accidentally completed a purchase you did not intend to make.
✅ If you were charged but did not receive access to the purchased resource.
✅ If the download link or access to purchased content is not working.
✅ If there is a payment processing error causing an incorrect charge.
✅ If the purchased resource significantly differs from the description provided.
✅ If there is a major content discrepancy between the sample and the purchased material.
✅ If your payment was made without your consent or due to a security breach.
✅ If your credit/debit card or payment method was used without authorization. (Subject to verification and reporting to the payment provider.)
To request a refund, please contact us within 7 days of purchase at contact@igcse.net with the following details:
✔ Order ID or transaction details
✔ Date and time of the purchase
✔ A brief explanation of the issue
✔ Relevant screenshots (if applicable)
Once verified, eligible refunds will be processed within 5-7 business days to the original payment method.
❌ If the resource has already been downloaded and accessed.
❌ If you changed your mind after purchase.
❌ If you failed to review free sample resources before purchasing.
❌ If the issue is due to device compatibility or personal technical problems.
❌ If the request is made beyond 7 days from the date of purchase.
✔ Free Access Before Buying: Register on www.igcse.net to explore our free resources before committing to a purchase.
✔ Flexible Subscription Option: If unsure, opt for our MONTHLY plan, which can be renewed as needed.
✔ Detailed Previews: We provide multiple preview samples for evaluation before purchase.
If you have any questions regarding our Refund Policy, accidental purchases, or need assistance, please contact us:
📞 Phone: +91 9890518025
📩 Email: contact@igcse.net
🌐 Website: www.igcse.net
You can also reach us via our Contact Form on our website.
Thank you for choosing IGCSE.net for your educational journey! 🚀